How to Reset Glucocard Expression: Troubleshooting Common Device Errors

If you are diabetic, the chances are that your doctor has recommended taking regular blood glucose levels or BGL readings. To do so, patients often choose systems like the Glucocard Expression blood glucose meter due to its user-friendly design, which is well-suited for home-based use. However, with the use of medical devices, common problems often arise that require attention. In this regard, the patients often ask questions like how to reset Glucocard Expression glucose meter as well as what the commonly experienced issues are.

In this article, let us try to answer the question of how to reset Glucocard Expression glucose meter so that the device keeps on producing reliable blood glucose level results. In addition, some of the top-quality Glucocard products have also been linked for the reader’s assistance.

What is a Glucocard Expression Blood Glucose Meter?

Glucocard Expression blood glucose meters are the easy-to-use, portable blood glucose monitoring devices. These are known for their accuracy of results as well as the consistency in their reliability. Due to their simple construction, these Glucocard Expression systems are suitable for home-based use, especially for people who are employing the device for the first time.

How to Reset Glucocard Expression?

Despite their easy usage and simple instructions, there are some issues associated with the Glucocard Expression systems that need to be resolved for accurate BGL measurement. Therefore, it is necessary to learn how to reset Glucocard Expression glucose meter. In this regard, some of the common issues and their solutions have been summarized in the given section:

Error 1- Meter Failure

The first and most common error while learning how to reset Glucocard Expression glucose meter is the error 1 meter failure. In this case, the display screen shows “Err 1” to indicate the problem. This error is detected when there is a problem with the meter electronics. In addition, the system can give Err 1 if the test strips used for blood glucose level measurement are damaged.

Solution

To solve the Err 1 while learning how to reset Glucocard Expression glucose meter, the following steps can be taken:

• Replace the battery of the Glucocard Expression blood glucose meter. Once the replacement has been done, turn on the meter. The error will disappear.
• In case of a possible issue with the test strips, make sure that the items being used are Glucocard Expression test strips. Remove the test strip being used and replace it with a new one.

Error 3- Used Test Strip

Another error while learning how to reset Glucocard Expression glucose meter is error 3 which indicates the issue of used test strips. In such case, the screen indicates “Err 3”. In addition to the used test strip issue, the problem can also be associated with a damaged one.

Solution

While learning how to reset Glucocard Expression glucose meter, error 3 can be resolved in the following ways:

• If you have conducted the blood glucose test with the damaged or used test strip, remove the test strip and replace it with a new one. Now, conduct the blood glucose level measurement test once again.
• It is also recommended to make sure that the blood sample is loaded on the test strip after the meter indicates sample loading by displaying it on the screen and addressing it verbally if the verbal feature is on.

Error 4- Not Enough Sample

Another common error while learning how to reset Glucocard Expression glucose meter is error 4 which indicates not enough blood samples. The symbol shown on the display is “Err 4”. As it is well-known, Glucocard Expression blood glucose monitoring systems do not need a large amount of blood samples.

Rather, only 0.8 microliters of blood are enough for the estimation of sugar levels. However, if the sample is too small, the device cannot detect the electrical signal produced after the reaction of blood and the enzymes present in the test strips.

Solution

To resolve Err 4 while learning how to reset Glucocard Expression glucose meter, there is just one measure that is recommended to be taken:

• The test strip inserted in the glucose meter should be removed. Now, a new test strip must be inserted and the test should be performed once again.

Low Battery Error

Another error commonly experienced while learning how to reset Glucocard Expression glucose meter is the low battery error. This simply indicates that the device does not have enough batteries to conduct the test. To indicate this error, the display shows a sign of a battery with a plus and minus sign on it.

Solution

The only solution to the issue of low battery is to replace the batteries. To do so, press firmly on the battery cover. It will slide in the direction of the arrow. Now, remove the old batteries and insert the new ones. Keep in mind that the device uses two AAA batteries. Slide the battery cover back into its place. Make sure that it fits perfectly.

At this point, the device will ask to reconfirm that date and time once it is turned on. However, all the saved data including stored results, alarm settings, volume settings, language choice, as well as test dates remain in the device memory.

Out of Range Temperature Error

While learning how to reset Glucocard Expression glucose meter, another common issue is the problem of out-of-range temperature. As it is known that the Glucocard Expression blood glucose meters can only work between the temperature ranges of 50 to 104°F, these do not perform when kept at a temperature above or below this range.

Solution

To solve the problem of out-of-range temperature while learning how to reset Glucocard Expression glucose meter, the following steps are recommended:

• Move the Glucocard Expression blood glucose meter from the area with temperature issues to an area where the temperature is within the recommended range.
• Allow the device to remain at the new temperature for 10 to 15 minutes before taking a blood glucose measurement. This will help the device become accustomed to the new environment.

‘HI’ Error

One of the commonly experienced issues while learning how to reset Glucocard Expression glucose meter is the issue of having a high blood glucose level. This is when the patient’s BGL reading exceeds 600 mg/dL.

In such cases, the device indicates an error because the blood glucose level measurement range of the Glucocard Expression systems is between 20 to 600 mg/dL. So, as soon as the system indicates a higher value, it displays the sign ‘HI’.

Solution

To resolve this problem while learning how to reset Glucocard Expression glucose meter, perform the following:

• Ask the patient to wash their hands thoroughly with soap and water. This is because the high reading can also come from food particles present on the fingers while taking a blood sample.
• Take another blood glucose test using a new test strip.
• If the device keeps on indicating ‘HI’ this time as well, contact your healthcare provider immediately.

‘LO’ Error

In addition to the HI error when the BGL is higher than 600 mg/dL, there is a low BGL indicator as well. This is when the patient’s blood glucose level is below 20 mg/dL. While learning how to reset Glucocard Expression glucose meter, keep in mind that the low BGL levels are indicated as ‘LO’ on the display screen.

Solution

To correct the issue of low blood glucose levels while learning how to reset Glucocard Expression glucose meter, the following actions are recommended:

• Wash the patient’s hands and let them air dry. Re-conduct the blood glucose level test and check if the reading is still below 20 mg/dL or LO.
• If the error persists, contact your healthcare provider to seek medical help.

‘NIL’ Error

Lastly, another common error while learning how to reset Glucocard Expression glucose meter is the issue of the ‘NIL’ indication. This means that the Glucocard Expression meter does not have any stored results in the memory.

Solution

As a solution to this issue, you can perform the following:

• While learning how to reset Glucocard Expression glucose meter, the NIL error can be resolved by checking if the date and time of the device are correct. If not, these should be entered and corrected.

What If My Issue Still Does Not Resolve?

If, by performing the recommended actions, your device still keeps on displaying the same error, it is best to contact the ARKRAY Customer Service at 800.566.8558. Keep in mind that this contact number is for US residents only. The facility is available 24/7.

If you are outside of the US, then it is advised to consult your healthcare provider for further guidance.

Glucocard Blood Glucose Meter at Health Supply 770: Features and Specifications

Monitoring the blood glucose levels of a diabetic patient regularly helps keep the condition in control. This way, the BGL readings can be shown to the healthcare provider to seek further guidance.

However, when it comes to learning how to reset Glucocard Expression glucose meter, it is also essential to look into some of the products that many brands manufacture. Some of these well-known brands are also available at Health Supply 770 and have been detailed below along with their features and purchase links:

Glucocard Expression Blood Glucose Meter Kit

US$42.88

Product Details

Glucocard Expression blood glucose meter kits are the BGL measuring systems. Each kit includes a Glucocard Expression blood glucose meter, some test strips, a lancing device, as well as some sterile lancets. In addition, a carrying case is also present in the kit. The power source is a AAA battery.

The product is easy to use and has a user-friendly interface. Its no-coding technology further eases the usage by eliminating manual coding. Moreover, the audio-enabled voice guidance feature lets the patient know their results or other instructions simply by listening.

Furthermore, these Glucocard Expression blood glucose meters also have an averaging feature that sums up the data of 7, 14, and 30 days in the form of graphs and trends.

Glucocard Vital Blood Glucose Meter Kit

US$36.88

Product Details

Glucocard Vital blood glucose meter kits have a Glucocard Vital glucometer, unused Glucocard Vital test strips, as well as a lancing device. The blood glucose level measurement range is between 20 to 600 mg/dL. The amount of blood sample required is only 0.5 microliters and the results are produced within 7 seconds.

Moreover, these Glucocard Vital blood glucose meter kits also have an averaging feature to represent the 14- and 30-day data in the form of graphs and trends.

*Note: The prices mentioned in the article are taken from the Health Supply 770 website. These may vary over time.

The devices mentioned in this article while learning how to reset Glucocard Expression glucose meter, along with many other medical supplies, can be purchased from Health Supply 770, a reliable name when it comes to medical products. They have a 30-day money-back guarantee and provide your products to you in the shortest possible time. Click the link at the end of the article to check the wide range of blood glucose meters.

Conclusion

Checking your blood glucose levels daily is something that is considered necessary if you are diabetic. This is because this data is necessary for the healthcare provider while designing a suitable therapeutic regimen for the patient. To do so, Glucocard Expression blood glucose meters are recommended for home-based use.

However, when it comes to using the device, it is common to experience common issues that need to be fixed by re-setting the system. In this regard, while learning how to reset Glucocard Expression glucose meter, the above-mentioned issues often occur that can be easily resolved by following the given steps.

As Glucocard Expression blood glucose meter kits are necessary items in healthcare facilities as well as home settings, these should be bought and kept in calibrated form to accommodate extensive use. For purchasing the Glucocard Expression blood glucose meters, reliable vendors like Health Supply 770 should be approached. They ensure the provision of quality products along with satisfactory services.

References

https://arkrayusa.com/wp-content/uploads/Expression-User-Manual-English_7888-06.pdf