Health Supply 770 FAQs

Please click on “Address Book” or “Manage Addresses” and you will be able to add “Additional Address Entries” using the “Add New Address” button. During Checkout on the “Shipping” page the “Default Billing/Shipping Address” and “Additional Addresses” are presented for your “Shipping Address”. Once confirmed and you are moved to the “Payment” page you will then need to uncheck “My billing and shipping address are the same.” This will provide a dropdown with all “Address Book Addresses” and you can select from those or provide a new address.

We are shipping to all the States for free, for other countries just contact us to give you a quote.

See the next question for detailed shipping times.

Once your order has been shipped, you’ll receive a tracking number via email. Note, it can take up to 7 days for shipping activity to update.

Have your tracking number to hand? You can track your order’s status here.

Of course. We offer an extended 30 day guarantee! ☑️

If you aren’t 100% satisfied with your items, or received faulty goods, simply email our customer support team at  [email protected]. Please include the email address associated with the order and describe the issue, include photos if possible. We always aim to respond in 2 days or less!

Sure! You can cancel, or change your order within 12 hours of confirmation. Please contact us with your name and order number at:  [email protected]

After 12 hours, or if your had has been shipped we won’t be able to make any changes or cancel it. But you can return the order when you get it (Please do not open or use the product if you want to return it) 

We accept ALL major credit cards, PayPal,  Apple Pay and Amazon pay.

All payments are securely processed with Stripe encryption

We do and we’d love to hear from you!